One Stop Efficient Air Freight Service Door To Door For Multiple Middle East Airports

(一)Core Product Positioning

"One‑stop Air Freight for Multiple Middle East Airports" is a comprehensive air cargo solution tailored for China-Middle East cross-border trade. Integrating direct flight and transit resources between core airports in China and 15+ hub airports in the Middle East, it provides foreign trade enterprises and cross-border e-commerce sellers with "one-price, full-link, door-to-door" air freight services. As an air logistics hub connecting China and the Middle East market, this service takes "one-stop coordination, multi-node coverage, full-process controllable" as its core, helping customers simplify logistics operations, reduce comprehensive costs, and improve supply chain efficiency.

(二)Core Advantages

1. Multi-Airport Network Coverage, Direct Access to Entire Middle EastCovering 10 core airports in China such as Beijing, Shanghai, Guangzhou, Shenzhen, and Hong Kong, with direct flights to 15 major hub airports in the Middle East including Dubai, Riyadh, Doha, Kuwait City, and Abu Dhabi. Meanwhile, through the transit network, it covers secondary airports in 22 countries and regions in the Middle East. The flight density reaches over 120 weekly flights, enabling "one-order to the end" air freight services regardless of whether the goods are sent to core cities or remote areas in the Middle East.

2. One-Stop Coordination Service, Simplify Operation ProcessCustomers only need to provide cargo information and destination to enjoy full-link one-stop services including "pickup-warehousing-customs declaration-transportation-customs clearance-delivery". There is no need to对接 multiple logistics suppliers or handle complex transit and customs clearance procedures. A professional team coordinates the whole process, making logistics operations simpler and more efficient.

3. Flexible Transportation Solutions, Adapt to Diverse NeedsProvide multiple transportation solutions based on cargo type, timeliness requirements and budget:

• Direct Express Line: Direct flight to core markets, with the fastest timeliness of 24 hours arrival, suitable for urgent orders and high-value goods;

• Transit Economic Line: Transit through Middle East hub airports, with timeliness of 3-5 days, and the price is 30% lower than direct flights, suitable for general cargo and bulk cargo;

• Sensitive Cargo Exclusive Line: Provide compliant transportation channels for sensitive cargo such as electronic products and cosmetics, ensuring safe arrival of goods.

4. Local Customs Clearance in the Middle East, Efficient and SmoothHas a professional customs clearance team in the Middle East, familiar with customs policies of various countries in the Middle East, including UAE EORI number clearance, Saudi SABER certification, Qatar COC certification, etc. Provides "pre-customs clearance" service, reviewing customs declaration documents in advance, and completing customs clearance as fast as 3 hours after goods arrive. The customs clearance efficiency is 40% faster than the industry average, ensuring fast release of goods.

5. Full-Process Visual Tracking, Transparent and ControllableReal-time monitoring throughout the process from cargo pickup to final delivery. Customers can query cargo dynamics through the official platform or API interface, including flight takeoff and landing, transit status, customs clearance progress, delivery trajectory, etc. Automatic SMS/email reminders are sent at key nodes, realizing full-link visualization of logistics and making the cargo transportation status clear at a glance.

6. Customized Value-Added Services, Meet Individual NeedsProvides value-added services such as door-to-door pickup, professional packaging, cargo reinforcement, warehousing and transit, insurance service (maximum insurance coverage up to $10,000), FBA labeling, cash on delivery, reverse logistics, etc. Customizes exclusive solutions according to customer needs, fully meeting the transportation needs of different types of cargo.

(三)Applicable Scenarios

• Foreign Trade Enterprises: Used for transporting bulk cargo and seasonal products such as building materials, mechanical and electrical products, daily consumer goods, etc. Simplify logistics operations and reduce comprehensive costs through one-stop services.

• Cross-Border E-Commerce Sellers: Provides FBA first-mile service for sellers on platforms such as Amazon Middle East, Noon, and Souq, especially for sellers with multi-site stocking. Realize efficient "one-order to multiple warehouses" restocking through multi-airport coverage.

• Small and Micro Enterprises: No need to build a professional logistics team, and can enjoy professional cross-border air freight services through one-stop services, reducing logistics thresholds and operating costs.

(四)Service Process

1. Consultation and Order Placement: Customers consult quotes through the official website, customer service hotline, or account manager, provide cargo information (weight, volume, type, destination), and the system generates an exclusive transportation plan. After confirmation, customers place orders online.

2. Door-to-Door Pickup: A professional logistics team picks up the cargo at the door, provides standardized packaging materials, and conducts targeted reinforcement for fragile and sensitive goods to ensure cargo safety during transportation.

3. Warehousing and Sorting: After arriving at the domestic airport warehouse, the cargo is quickly sorted, weighed, and labeled. At the same time, customs declaration documents are reviewed and pre-customs clearance declaration is completed.

4. Air Transportation: Arrange direct or transit flights according to the transportation plan. Real-time tracking is available throughout the process, and customers can view flight dynamics and cargo location through the platform.

5. Customs Clearance and Delivery: After the cargo arrives at the Middle East airport, the customs clearance team completes customs clearance procedures quickly. Truck delivery is arranged or self-pickup is notified according to customer needs, and the cargo is finally delivered.