Commercial invoice and packing list. Some countries require certificate of origin, product certifications and consignee’s local tax ID.

No. Our partnered licensed local brokers complete import declaration and tax payment. The consignee only waits for delivery.

Standard quotation covers all agreed freight and taxes. Extra fees only arise from exceptions like customs inspection or detention, which will be notified in advance.

Domestic pickup, cargo loading & reinforcement, export customs declaration, international transport, destination import clearance, duty & VAT payment, last-mile delivery to designated address.

Under DDP, shipper/forwarder covers destination duties, VAT and customs liability. Under DDU, consignee pays all destination taxes themselves.

DDP stands for Delivery Duty Paid. We handle full door-to-door service, including export declaration, destination customs clearance, and payment of all duties & taxes until delivery to consignee’s warehouse.

We implement strict internal data access authority. Client shipment data will not be shared with irrelevant third parties without customer authorization.

We support cold‑chain service for temperature‑sensitive goods. Minimum volume and special cost will apply for cold‑chain cargo.

Local customs and delivery agencies suspend service during local holidays. Transit time will be extended. Please arrange shipment in advance.

Yes. After successful door‑to‑door delivery, we can apply for proof‑of‑delivery document from local last‑mile carrier.

Under DDP service, we bear tariff risk within normal policy adjustment scope. Extra tax caused by retroactive new policy will be re‑confirmed with clients.

Built‑in battery goods are acceptable. You need to provide complete MSDS and UN38.3 test report for battery cells.