You can keep in touch with your exclusive sales consultant directly. For emergency issues, we provide timely follow-up during working hours.

We can arrange domestic forwarding to our Guangzhou warehouse for cargo from other cities in China.

Our team can customize mixed transport plans combining sea, air and multimodal transport according to your shipment frequency and budget.

Yes, we welcome B2B forwarding partners. Contact our business team to discuss agency cooperation policy.

Poor packaging is usually excluded from compensation. We advise clients to strengthen outer packaging for fragile goods.

You must provide photos and evidence within 48 hours after receiving cargo. Late reports are hard to support claims.

The insured amount is based on declared cargo value. Consult us for insurance rules of different routes.

Basic freight price does not contain insurance. You can purchase additional cargo insurance at extra cost.

Yes, we support delivery to mainstream e-commerce fulfillment warehouses in multiple countries.

Supported for most routes. Notify us in advance if warehouse self-pickup is required.

Courier will arrange redelivery or send cargo to nearby pickup point. Multiple redelivery may generate extra fees.

Many remote areas incur remote surcharges. Please provide full address for us to verify before quoting.