Faqs
Are there special import restrictions for holiday‑related seasonal goods?

Some countries set temporary import requirements for seasonal goods. We will inform customers of special rules before placing orders.

Do you support customs data verification for tax rebate of export enterprises?

We can provide declaration documents for export tax rebate reference, specific tax‑rebate policy shall consult local tax bureau.

What consequences will occur if prohibited items are hidden inside packages?

Hidden prohibited goods will cause cargo detention, fine and even criminal‑related risks. Shipper is fully liable for all losses caused by concealed items.

If my goods are held by customs, can I abandon the cargo locally?

Abandonment is subject to local customs rules. Abandonment may still generate administrative fees, and the shipper shall bear all relevant costs.

What is AIS certification? When do I need to prepare it?

AIS is mandatory document for importing goods into Ghana. We will remind clients to prepare relevant certification before shipment.

Can shipments with brand logo be arranged? What requirements should be met?

Authorized brand goods are acceptable. You need to provide brand authorization letter. Counterfeit or infringing goods are strictly forbidden.

What is customs bond? Do I need to purchase it for US shipments?

Bond is mandatory document for US import customs clearance. Under our DDP service, relevant bond cost is already included in quotation.

Can you handle customs clearance for goods bought from multiple suppliers?

Yes. We can consolidate goods from multiple vendors and make unified customs declaration with complete packing list and invoice.

What risk will happen if commodity description is too general?

Vague description may trigger customs inspection, cargo hold‑up or extra fine. Please provide detailed and real commodity name for customs declaration.

Will Friday International Logistics help check HS‑code for my commodities?

We can provide reference suggestions for HS code. Final HS classification is subject to customs authority. Customers shall take responsibility for code accuracy.

Will vessel routes be adjusted during peak season?

Carriers may adjust sailing routes or blank certain voyages in peak season. Our team will notify customers in advance once schedule changes are confirmed.

Do you support cross‑border B2B bulk cargo and small B2C parcels at the same time?

Yes. We serve both B2B wholesale bulk shipments and B2C small‑parcel dedicated‑line orders with separate channel resources.