Yes. Chargeable weight takes the higher value between actual weight and volumetric weight.

Yes. Oversize, overweight, odd-shaped packages may incur carrier surcharges. Please inform us of package specifications before quotation.

Standard quotation covers agreed items. Possible extra fees include customs inspection fee, detention charge, remote area surcharge, warehouse operation fee and return freight. All foreseeable extra costs will be notified in advance.

Yes. Please provide complete billing information, and we will arrange invoices according to regulations.

New clients generally settle payment before shipment. Stable long-term customers can apply for credit terms after assessment.

We support bank transfer and other agreed settlement methods. Please confirm payment account with our sales.

Once cargo is dispatched, cancellation is difficult. Charges such as export cost, transport cost and return freight may occur if forced to recall.

Address changes after departure cannot be guaranteed. It depends on carriers and destination customs. We recommend verifying all information before cargo departs.

Supported for most DDP routes. Extra splitting and delivery fees will be generated.

Consolidation service is available, yet all goods must complete warehousing before arrangement. Note that different commodities may affect customs declaration.

Different routes have different minimum weight requirements. Small parcels and bulk cargo are both acceptable; consult us for specific thresholds.

Long-term corporate clients can sign official cooperation agreements. One-time shipments can be processed based on confirmed quotations.